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Hired and desired: The jobs that shaped India’s workforce in 2024

Kanchan Chuphaal 31 Comments ,

From Drivers to AI Engineers: The Roles Defining India’s Workforce in 2024

Delhi: As the curtains close on 2024, Indeed, the global job matching and hiring platform, presents an in-depth look at the most sought-after job roles and search trends that defined India’s job market in 2024. This analysis uncovers how shifting workforce dynamics, advancing technology, and evolving career ambitions are reshaping the employment landscape.

High-demand tech roles and customer centric jobs reflect  jobseeker priorities

S.NoJob title
1Customer Support Executive
2Driver
3MERN Stack Developer
4IT Fresher
5Flutter Developer

In 2024, India’s job market revealed a striking duality. Essential service roles like Customer Support Executive and Driver topped search trends, reflecting the growing weight of this segment in the economy. The BPO sector’s steady expansion has made customer support roles increasingly attractive, reliable income, and clear pathways for skill development. Likewise, the spike in demand for driver roles mirrors the relentless growth of quick commerce, e-commerce, logistics, and mobility services—industries now deeply embedded in India’s economic framework. This shift suggests a growing acceptance of blue-collar work, driven by formalization, rising demand, and the promise of steady employment.

Simultaneously, technology roles continued to dominate hiring, reaffirming the tech sector’s central role in shaping India’s economic trajectory. Businesses are racing to integrate advanced technologies, fueling demand for tech talent to lead digital transformation and innovation. The parallel rise of both blue-collar and tech jobs reflects a workforce adapting to diverse opportunities—balancing the demands of a digital future with the realities of an expanding service economy.

“2024 has been a transformative year for India’s job market,” said Rohan Sylvester, Talent Strategy Advisor at Indeed. “We’re seeing the rise of AI-driven roles, the growing significance of blue-collar work, and technology redefining traditional jobs. As we enter 2025, these shifts will only deepen. AI will drive efficiency and innovation, creating roles that didn’t exist before and reshaping how we work.”

Jobs employers hired the most for in 2024

S.NoJob title
1Application Tech Support Practitioner
2Business Development Specialist
3AI/ML Engineer
4IT Architect
5Application Developer

Beyond technology, the persistent demand for Business Development Specialists signals a broader strategic shift. While companies invest heavily in tech to stay competitive, they are equally focused on building partnerships, expanding market presence, and driving revenue growth. This dual emphasis highlights a critical reality: technology alone doesn’t fuel growth—it must be paired with strategic business development.

India’s 2024 job market, then, tells a larger story. It’s one of convergence—where essential workers and tech talent are equally vital to economic growth, and where businesses must balance innovation with strategic expansion to thrive in an increasingly complex landscape.

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